So today I'm going through the painful process of switching to Earthlink. I currently have Time Warner Road Runner but at $50/month, it's way too expensive, especially since Earthlink offers a slower-speed (768 kbps) service for $30/month.
So I signed up for Earthlink. I got a call for an installation and was told to disconnect Time Warner Road Runner by returning the modem. Okay … so I did that. I called the installation number back again and was told that my account was active until the 28th. O-kay … So I called Time Warner Road Runner back and they said it was already disconnected. Further, they — all of a sudden — offer a $25/month service for the same speed as Earthlink. O-fucking-kay … I wish they bothered to have that as an option on their website. Then again, Time Warner is such a slimebag company, I would rather spend $5 more a month than deal with them. As if I can actually not deal with them because they provide the cable. I called the installer back and they said the system takes 24 hours to update so I'll have to schedule an installation tomorrow. Fucking great!
Thank goodness I was smart enough to sign up for Budget Dial-Up so I can actually still get to the Internet.